RE: Maintenance Contracts
We provide maintenance contracts for SMEs to budget their yearly IT costs and control the increases of IT expenses by providing a TOTAL SOLUTION for both hardware and software, webhosting services.
Our services cover a 4 hour response time and a next day solution for your problems with totally ZERO costs during the contract period unless there are new requirements to add additional products coverage.
Hardware and Software
Typical File and Print Server ; $1,500 per year
Typical Workstation ; $600 per year
Internet Server ; $2,500 per year
Typical Workstation ; $300 per year
Typical File and Print Server ; $1,000 per year
Internet Server ; $2,000 per year
* For Routers, Hubs, Switches, Network printers, and normal printers, we support the setup and configurations but our contract do not cover the replacement of these products.
* Our contracts covers all hardware replacement parts including upgrades with software licensing. (Depending on package)
* Includes FREE training for an Administrator with FREE phone/email support and FREE remote management.
* We are not obligated to accept any considerations and this not an agreement or a verbal contract to do so, subject to our management approval. This is because we study the product lifecycle and the availibility of the replacement of parts if we are not able to replace the parts, we will replace with a similar specs new product, so we only do so after consideration of the risks involved for a win-win situation for both us and our customers.
If there are any queries, you can call7796948. Thank you.